PS5 turning on but showing nothing? We diagnose and fix PS5 black screen faults at our Cheshunt workshop — most repairs completed in under 2 hours. Free diagnostic, no fix no fee.
We offer on-site repairs at your home or workplace. Enter your postcode to check if you're in our area.
A PS5 black screen is almost always caused by one of three faults. Our free diagnostic identifies the exact cause before any work starts.
Transparent, step-by-step — you'll know exactly what's happening at every stage.
We examine the HDMI port, test the signal path and check the retimer chip. No charge for the diagnostic — even if you decide not to proceed.
We give you a firm price before any work starts. No surprise charges, no "we found something else" add-ons.
HDMI port replacement or retimer chip rework is carried out by our technicians using quality parts and professional soldering equipment.
We test picture output, audio and all functions before handing your console back. Your 12-month warranty starts from collection.
No fix, no fee. You only pay when your PS5 is working again.
HDMI port swaps typically done in 1–2 hours. Retimer repairs usually same day too.
Every PS5 repair is backed by our 12-month parts and labour guarantee.
If we can't fix it, you pay nothing. Diagnostics are always free.
We do the retimer chip repair others won't — proper microsoldering, not a basic swap shop.
We'll pinpoint the fault before any work starts — HDMI port, retimer or PSU.
Hundreds of PS5 repairs completed. We've seen every variant of this fault.
Answers to the questions we get asked most often about PS5 black screen repairs.
64 Crossbrook Street, Cheshunt EN8 8JQ. Free diagnostic, no fix no fee. Open Mon–Fri 9am–6pm, Saturday 10am–5pm.